Translate

EN NL

privacyPolicyHeader2
General Privacy Policy for

THE LITTLE GYM® EUROPE

 


This Privacy Policy governs the manner in which The Lifeskills Company S.A. and The Little Gym® franchisees (together hereafter referred to as “The Little Gym® Europe”, “TLGE” or “we”) collect, use, maintain and disclose your personal data.

This Privacy Policy applies to the www.thelittlegym.eu website and the www.thelittlegymfranchise.eu website (hereafter referred to as “the Site” or “this Site” or “our Site”) and all products and services offered by The Little Gym® Europe.

By using this Site, or providing your personal data to TLGE, you signify your acceptance of having your personal data collected, used, shared in accordance with this Policy.

Generally, we may collect from you the information that is described below, and use it for the purposes described below. You can limit the information that you provide us by not submitting the online request forms described below, in which case you will not be eligible for the service requested in the form.

This policy does not apply to, and TLGE is not responsible for, the privacy policies or practices of Websites operated by others, even if they are linked to TLGE’s Site.  If you choose to link to or from another Website to or from the TLGE’s Site, you should refer to that other Website's privacy policy and practices.

Each The Little Gym® location is independently owned and operated by a franchisee and TLGE cannot guarantee compliance by all franchisees with this Privacy Policy, although TLGE will attempt to require franchisees to comply.

Controller of the data processing

The Lifeskills Company S.A. (hereafter referred to as “TLC”), located, Boulevard de la Woluwe 62, B-1200 Brussels, Belgium, is the controller of the personal data processing. The processing of consumer data has been notified by TLC, the controller of the personal data, to the Commission for the Protection of Privacy in Belgium. This notification is valid in each European country in which TLGE operates its franchises. TLC’s identification number for this notification is HM 003025146.

Scope and sources

This Policy governs the processing of personal data concerning The Little Gym® members (parents, children, participants…) or people interested in our activities and services.


Our sources are:

- this Site (visits, registering, online request form, connection to members only parts of the Site, online forms, online actions, etc.),
- information requests about our programmes and services,
- subscription to our activities or services,
- participation to The Little Gym® actions,
- from time to time, we collect data indirectly via our partners (when you provided your consent to these partners to share such data with us).


Personal data at stake 

We collect your data when you decide to participate to our activities or actions, when you create an online account, when you contact us, visit our Site or when you otherwise provide information about you to TLGE. As for example, we collect:

- name, first name, child name, date of birth, gender,
- email address or other electronic contact details,
- mailing address,
- phone number, mobile number,
- login and password,
- information about your household,
- preferred The Little Gym® activities,
- medical data (when you provided them to us in the framework of our services)
- pictures (when you give us formal permission for taking and using pictures in the framework of our services), 
- communication preferences,
- financial data (bank-related data, in the framework of a contract concluded with us). 


We also collect data when you visit our Site through the use of cookies (refer to the Cookie Policy)

From time to time, we collect data indirectly via other sources when you provide your consent to such sharing process. We mainly indirectly collect contact data, household data and date of birth.


Use of cookies

Our Site may use "cookies" to collect data and enhance and personalise user experience. Cookies are little data files registered on the hard drive of your computer.

Some cookies may be installed by third parties under their responsibility.

Users may choose to set their web browser (Internet Explorer, Firefox, Safari, etc...) to refuse cookies, or to alert when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Click here for more information on our cookie policy. (link to cookie policy page)


Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Using collected information

The Little Gym® Europe (being the The Little Gym® franchises or TLC) may collect and use your personal information for the following purposes:

- For service subscription purposes: book an Introductory visit, enrol a child in one of our programmes or request further information about The Little Gym® programs. 

If you wish to enroll your child, you may do so: (i) in person at a franchisee The Little Gym® location; or (ii) by selecting a location and using the online form which includes personal information such as your name, first name, names and ages of your children, and your contact information. The Little Gym® locations are independently owned and operated by a franchisee. The franchisee may retain your Enrolment Information to further contact you about: (a) enrolling your child; (b) upcoming classes, products and services, and promotions.
  

To send your resume

If you're interested in working at a The Little Gym® location, you may send your resume to TLC or to any franchisee by email or regular mail to the addresses posted on the Contact Us page located on each local Site.

If you send your resume to TLGE, it may share your resume with Franchisees located near you, but it will not rent, sell, or otherwise disclose the personal information in your resume to any other third party. 


To send information about our activities

We may use your electronic contact data to send information and updates regarding your service subscription. It may also be used to respond to your inquiries, questions, and/or other requests.

With your consent we may send you information regarding our promotions, actions, programmes or events.  You can unsubscribe at any time from receiving such promotional information: unsubscribe instructions are mentioned at the bottom of each email and you can also contact us directly for this (please see our contact details below).


Prospective Franchisee Information

If you are interested in learning about franchise opportunities with TLGE, please refer to www.thelittlegymfranchise.eu.  If you wish to share your personal information with TLGE through the different online forms, the information you will fill out will be collected by TLGE.  TLGE may later send you an application form that collects additional information, including financial information such as an estimate of your available liquid capital and approximate net worth. TLGE will not sell, rent, or otherwise disclose the information you provide without first obtaining your consent.  However, if you are an employee of a current TLGE franchisee, we may communicate the fact of your application to your current franchisee employer.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.


Sharing your personal information

We share your personal data within our The Little Gym® network (including with our independent franchised gym centres) and with several trusted third parties:

- Third parties that provide services on our behalf and in accordance with our instructions (such as database managers, marketing agencies that help us prepare or send advertising campaigns…),
- Via web analytics tools (via the use of cookies),
- When we are required to do so by law, regulation or legal process (such as a court order),
- In response to requests by government agencies, law enforcement authorities,
- Third-party companies that send you information about their products or services, provided that you have given us your consent to transfer your data to them,
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any data we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to ensure that the transferee uses the data you have provided to us in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the transferee with any inquiries concerning the processing of that information.

We won’t transmit your contact data to third parties for marketing purposes without first obtaining your consent for this.

We may share anonymous aggregated demographic information regarding visitors and users with our business partners, trusted affiliates and advertisers. We may organise common marketing campaigns with these partners without however transferring your personal data to them.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Third party Websites

Visitors may find advertising or other content on our Site that link to the Sites and services of partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Sites and are neither responsible for these contents, nor for their data protection practices. These Sites and services may have their own privacy policies and customer service policies; we invite you to consult them.

Compliance with children's online privacy protection act

Protecting the privacy of young children is especially important to us. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our Website is structured to attract anyone under 13. Children under the age of 13 must ask a parent or guardian to provide us any personal information online.

Security of Online Payment and Other Data

We care about the security of your personal information, and when you submit personal information, such as credit card information or child information, that information is encrypted and protected by Secure Sockets Layer Protocol (SSL) encryption technology and stored using standard security procedures and practices appropriate to the nature of the information.  However, no transmission over the Internet and no electronic data storage method is 100% secure. Therefore, we cannot guarantee the absolute security of the personal information you provide to TLGE either during its transmission or its storage.

If you believe that the security of your data has been compromised, please notify TLGE immediately, and if it involves your credit card, immediately notify your credit card company in accordance with their policies.

Changes to this Privacy Policy

The Little Gym® Europe has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information we process. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your rights

You have a right to access your data and to rectify it. You also have a right to object to the use of your data for direct marketing purposes. You can exercise your rights by sending a signed and dated request, with a proof of your identity, to your The Little Gym® Unit or to The LifeSkills Company S.A. at info@thelittlegym.eu or by postal mail to the address mentioned hereunder.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

The Little Gym® Europe
℅ The Lifeskills Company S.A.
Boulevard de la Woluwe, 62
B-1200 Brussels
Belgium

info@thelittlegym.eu

This document was last updated on February 26, 2016